Payment Policy

At Movie at Moonlight, all bookings must be paid in full at the time of reservation. This policy ensures our team can properly prepare, allocate resources, and guarantee your event date and time.

1. Full Payment Required

100% payment is required to secure your booking.
Your event is not considered confirmed until full payment is received.
All payments are non-refundable unless otherwise outlined in our Cancellation Policy.

2. Last-Minute Bookings

For bookings made within 72 hours of the event, full payment is still required and must be processed immediately to hold your time slot.
Availability is not guaranteed for last-minute bookings until payment is confirmed and a Movie at Moonlight team member approves the date/time.

3. Accepted Payment Methods

We accept:

Credit/Debit Cards (via our secure online system)
Apple Pay / Google Pay

We do not accept cash, checks, or payment on arrival except for add-ons.

4. Payment Failure

If a payment is declined or fails to process, we will notify you immediately.
You’ll have 12 hours to submit a new form of payment. If not received within that time, the booking will be automatically canceled and your event slot may be offered to others.

5. Add-On Items & Extras

Any additional services or rental items (chairs, games, etc.) added after your initial booking must be paid in full at least 24 hours before your event.
If extras are requested onsite, a payment link will be sent and must be paid before the event begins.

6. Refunds & Credits

Payments are non-refundable, except in the case of a cancellation initiated by Movie at Moonlight due to unsafe weather or emergencies.
In these cases, we may offer a full refund or allow you to reschedule at no cost (see our Cancellation Policy).
Any approved refunds will be returned to the original payment method within 5–7 business days.

7. No-Show Policy

If no one is present at the location during your event time and no prior cancellation or reschedule was communicated, no refunds or credits will be issued, and the full payment will be retained.

If you have any questions about payments, reach out to us at:

📧 info@movieatmoonlight.com
📞 (737) 600‑6068